(94) 11 4325524
Konnect BPO
Pioneering in the industry, Konnect BPO is an inbound call center outsourcing service provider capable of handling and receiving inbound calls from numerous customers via telephone.
Our strong team is our most precious asset and they are dedicated completely to support our clients in reducing their operating costs by providing inbound call center solutions to gain more customers which in return generate more revenue to their businesses.
A market strategy tried and tested for many years that connect customers with service providers via telephone or web based video conferencing is known as telemarketing.
Staff at Konnect BPO is trained to handle customer inquiries suitably and professionally to provide required information to our client’s customers on all products and services. It is mandatory for the staff to familiarize on all products and services offered by our clients.
Brand building and advertising are two of the core services that a company should focus on to increase revenue. In order to allow companies to focus on the value added services functions such as order taking service can be outsourced for better streamlining of the sales products.
We offer companies to provide a good customer service combining live telephone answering and all business communications including virtual receptionists available 24/7.
With this value added services customers are given the opportunity to have access to product information at any given time creating more opportunities to increase revenue.
