Our Team
Collaborative Experts at Konnect BPO Technologies
Meet Our Team
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Manager – People and Culture
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Mr. Azath Zarook is the CEO and Founder of Konnect BPO Technologies (PVT). Leading for seven years, he's guided the team to success with over 400 employees. His role includes strategic leadership and driving innovation. With a focus on growth and value delivery to clients, he envisions Konnect BPO as a market leader in the industry.
Azath Zarook
Founder and Chief Executive Officer (CEO)
Mr. Thurairaja is the Finance Director at Konnect BPO Technologies. He oversees financial planning, accuracy in reports, payroll, and collaborates with auditors. His strategic insights benefit the company's financial stability and growth.
Thurairaja Roshanthan
Director of Finance
MBA in Finance
Mr. Rizni, as Konnect BPO Technologies' Director of Operations, leads sales and operations. He manages projects, client relations, and guides teams to meet goals, boosting revenue and company growth.
Mohammed Rizni
Director Operations
H.N.D. Mng & Strategic Planning
Mr. Abdul, Konnect BPO's VP of Operations, ensures smooth daily functions and drives growth through strategic partnerships. With over a decade of experience, he prioritizes operational efficiency, contributing to Konnect's success and industry reputation.
Abdul Rahuman Niyas
Vice President Operations
M.B.A (MY), B.A.B.A (UK)
Mr. Nimal, as Head of Quality and Training at Konnect BPO, ensures top-notch customer service by designing agent training and analyzing call data. His efforts elevate service quality and standards across the company.
Nimal Nonis
Head of Project Delivery Onshore
MBA in Business Administration, B.Sc (Mgt) – honors, Certified Trainer, City & Guilds – UK.
Mr. Tharusha, Konnect's Project Manager for Offshore projects, ensures smooth coordination and timely delivery. His strategic planning and focus on innovation align with the company's values, enhancing project efficiency and success.
Tharusha Kushalan
Head of Project Delivery Offshore
MBA – International Business
As Konnect BPO Technologies' IT Manager, Mr. Hussain Shabir oversees IT operations, including infrastructure, security, and software deployment. He contributes significantly to compliance, vendor coordination, and project oversight, ensuring Konnect's technological efficiency and success.
Hussain Shabir
Associate Manager – IT
MSC Information security
As Konnect BPO's Client Manager, Mr. Dilan utilizes 11+ years of BPO experience, specializing in telemarketing and team management. He excels in converting prospects into customers, using innovative strategies to enhance profits and satisfaction. Dilan ensures Konnect BPO delivers top-notch service in telesales.
Dilan Weerapperuma
Client Manager
MBA in Strategic Finance, University of Bedfordshire (UK)
As an Associate Manager at Konnect BPO Technologies, Mr. Vijay brings a decade of BPO experience. He excels in project management, team leadership, and data analytics, consistently meeting KPIs in dynamic environments and contributing to the organization's success.
Vijay Viswanathan
Associate Manager
GDM – B Mgt
Since December 2021, Ms. Samiksha, an Associate Manager at Konnect BPO Technologies, has efficiently managed operations, led hiring, and provided personalized training, fostering a positive work environment that boosts productivity and supports company growth.
Samiksha Mate
Associate Manager
MSc Business and Organizational Psychology.
As Associate Manager Quality at Konnect BPO Technologies, Ms. Jessica leads the QA team, ensuring high call standards. She generates performance reports, analyzes data, and collaborates with operations to maintain service quality, contributing to Konnect's commitment to excellence.
Jessica Rajasingham
Associate Manager – Quality Assurance
GDM in Management (Reading)
Ms. Hilma, with 5 years at Konnect BPO, efficiently manages finances, oversees budgeting, and ensures compliance. Her role is crucial for maintaining fiscal health, providing insights for strategic planning, and contributing to the company's success.
Hilma Hamza
Associate Manager – Finance
MBA, BBA (Finance), CA (Finalist), MAAT
Ms. Nilukshi, Corporate Trainer at Konnect BPO Technologies, excels in identifying training needs, designing impactful programs, and evaluating effectiveness. Her dedication fosters continuous improvement, aligning with Konnect BPO's commitment to professional development.
Nilukshi Samarakoon
Corporate Trainer
CCHRM-CIPM, PQHRM-CIPM, HRD-NDTHRD-CIPM, Introductory Award in Training Skills(City &Guilds-UK), MSc in HRM&D -University of Salford-UK