Email Support Services
Konnect BPO, a pioneer in outsourcing has been providing a wide range of professional services that cater to varied industries. We have over 4 years of experience in providing customer support services to global customers and we can proficiently answer emails and customer queries on your behalf. By outsourcing non voice support services to Konnect BPO, you can be assured that all your emails would be answered and your customer queries addressed. Our email support customers have benefited from our quick response time. Outsource email support services and experience a tremendous improvement in sales, customer satisfaction and customer loyalty.
At Konnect BPO we have a highly skilled, trained and experienced team of call center professionals who are well-trained in the providing competent non voice support services. Our skilled email support professionals can answer all your emails with appropriate and prompt replies. Konnect BPO’s email support professionals are skilled in customer care, technical support, order fulfillment, verification, complete query resolution and resolving escalated cases.
Reliable email support services
You can be assured that your emails will be answered accurately, within a fast turnaround time. Since our professionals work on a 24x7x365 days basis, none of your emails will go unanswered. Outsource to Konnect BPO and get access to high-quality non voice support services at a cost-effective price.
Our team can efficiently answer a number of email queries related to service-related queries, queries regarding complaints billing, product queries, after sales queries, information queries. We can also use email support services to up-sell and cross-sell your organization’s products and services. Our team can also collect feedback from your customers.
Increased customer satisfaction
Since all your customers’ queries will be answered on a 24x7x365 days basis, there would be no need for you to state your business hours to your customers. You can save on investing in a customer support or call center team and you can concentrate more on your core business functions. Outsourcing email support services to Konnect BPO can help you benefit from increased customer service quality and availability.