Email Support Services
Email inquiries are common ways of inquiring and a time consuming task. These Outsourcing email supports services helps organizations to revert to their customers with a much better turnaround time. It also helps organizations to focus on the core competencies.
Konnect BPO is a globally recognized email outsourcing company that offers their services across multiple industries. We have been offering our customer support solution in the global arena and our teams are therefore skilled in responding to customer queries and emails on behalf of our clients.
Our clients who have collaborated with in past years have reaped ample benefits as our teams offer quick turnaround response solutions which has improved their customer satisfaction, loyalty and organizational efficiency.
Our teams are trained to be professional and comes with ample experience and competent in offering secondary support services.
Their competencies lies in answering client emails appropriately and skilled in offering customer care services, technical support, order fulfillment, verification, complete query resolution and resolving escalated cases.
Reliable email support services
You can be assured that your emails will be answered accurately, within a fast turnaround time. Since our professionals work on a 24x7x365 days basis, none of your emails will go unanswered. Outsource to Konnect BPO and get access to high-quality non voice support services at a cost-effective price.
Our teams are trained to be efficient answering a number of email queries related to different topics such as complaints billing, product queries, after sales queries and information queries.
In addition our support service team is capable of using emails for up-selling, cross selling and collecting feedback from customers for continuous improvement.
Increased customer satisfaction
We promise our client to respond to their customer queries 24x7x365 days which gives are clients a competitive advantage as they don’t have to declare working hours to their customers. Our services are also cost effective as organizations don’t have to invest on in-house customer support services.
We promise you quality customer service in all arenas we specialize in and we monitor what we offer to ensure continuous improvement.