Konnect BPO

Customer Support

Customer support management requires special attention to promptly address and resolve user issues in no time. A company managing this task in-house is generally unable to focus on other core business functions.

An inbound customer support service directly addresses this issue by providing customized services, such as inquiry handling, technical support, phone answering, customer surveys, and medical answering services.

Social Media Customer Services

Social media customer service is the practice of providing consumer support through social media channels such as Facebook and Twitter to meet customers where they are and quickly answer questions

Chat Support Services

We will engage your website visitors, and convert them into qualified leads

Email Support Services

Outsourcing email support services can help you answer these email queries from customers within a fast turnaround time. When you outsource email support services, you can save on precious time and concentrate more on your organization’s core competencies.